Terms & Conditions — jyoti 777 Bangladesh Casino Platform

1 General Terms & Acceptance

These Terms & Conditions (hereinafter "Terms") constitute the entire agreement between you (the "Player") and jyoti 777 (the "Platform") governing your access to and use of the jyoti 777 website, mobile-optimised platform, games, sportsbook, promotional offers, and all associated services (collectively, the "Services"). These Terms are effective from 1 January 2026 and supersede all previous versions.

jyoti 777 reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, jyoti 777 will provide reasonable notice to registered players via email or a prominent on-site notice. Continued use of the Platform following such notification constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The most current version of these Terms is always available at https://jyoti-777.com/terms-conditions.

These Terms apply to all users of the jyoti 777 platform, including players who access the Services from Bangladesh on any device (desktop, tablet, or mobile) using any network connection (broadband, Grameenphone, Robi, Banglalink, Teletalk, or otherwise). No special carve-out or reduced set of obligations applies based on the device or network used to access the Platform.

The Services are provided solely for entertainment purposes. jyoti 777 does not guarantee any specific outcome, financial return, or profit from participation in any game or sports betting market. Gambling involves financial risk, and players are solely responsible for managing their own budgets and gambling behaviour in accordance with these Terms and our Responsible Gaming policy.

Where any clause of these Terms is found to be unenforceable or invalid under applicable law, that clause shall be severed from the Terms without affecting the validity or enforceability of the remaining clauses, which shall continue in full force and effect.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and jyoti 777. In the event of any conflict between these Terms and another document published on the Platform, these Terms shall take precedence unless expressly stated otherwise.

2 Eligibility & Age Restriction

To be eligible to register and use the jyoti 777 platform, you must meet all of the following criteria at the time of registration and at all times during your use of the Services:

• You are at least 18 years of age. This is a strict and non-negotiable requirement. jyoti 777 enforces this limit without exception.
• You are accessing the Platform as an individual acting on your own behalf, and not as an agent, representative, or employee of any third party.
• You are not a current or former employee, contractor, director, or immediate family member of a current employee, contractor, or director of jyoti 777 or any of its affiliated software providers, unless express written permission has been granted.
• You have not previously been self-excluded from jyoti 777 or any other gambling platform where such exclusion remains active. Attempting to open a new account during an active self-exclusion period is a serious breach of these Terms.
• You are not subject to any court order, legal restriction, or personal agreement that prohibits you from entering into a legally binding contract or from participating in gambling activities.
• You have the mental capacity to make informed decisions regarding gambling, and you are not acting under duress, undue influence, or impairment at the time of account use.

jyoti 777 employs age verification procedures at registration and reserves the right to request supporting identity documentation — including a national identity card (NID), passport, or birth certificate — at any point during your account lifecycle. Failure to provide satisfactory documentation when requested will result in temporary account suspension until verification is completed.

Where it is established that a player was under 18 at the time of registration or during any period of account use, jyoti 777 will close the account immediately, void all bets placed during that period, and return the original deposit amount only (excluding any winnings accrued while under-age). jyoti 777 may also report the matter to relevant authorities where required by applicable law.

jyoti 777 supports responsible gambling and provides self-assessment tools to help players evaluate their gambling behaviour. These tools are available via the Responsible Gaming section of the Platform at no cost to the player.

3 Account Registration & Verification

To access the full range of jyoti 777 Services — including depositing funds, participating in games, placing sports bets, and claiming bonuses — you must create a registered account. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, residential address in Bangladesh, email address, and a chosen password.

By submitting your registration details, you confirm that all information provided is truthful, accurate, and belongs to you personally. Providing false, misleading, or incomplete information is a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities.

One Account Policy: Each individual player is permitted to hold exactly one registered account on jyoti 777. Creating multiple accounts — whether using the same or different personal details, email addresses, device identifiers, or IP addresses — is strictly prohibited. Where duplicate accounts are identified, jyoti 777 reserves the right to close all duplicate accounts, consolidate or void balances at its sole discretion, and permanently ban the associated player.

jyoti 777 operates a Know Your Customer (KYC) verification programme. You may be required to complete identity verification at any point, including — but not limited to — before processing your first withdrawal, when your cumulative deposits exceed a defined threshold, when your account behaviour triggers an automated compliance flag, or when jyoti 777 determines that verification is necessary for the prevention of fraud, money laundering, or underage gambling.

Acceptable KYC documents include a Bangladesh National Identity Card (NID), a valid passport, a driving licence, and a recent utility bill or bank statement issued within the last three months showing your name and current residential address. Documents must be clear, legible, and unaltered. jyoti 777 may request certified translations of documents not issued in English.

Until KYC verification is satisfactorily completed, jyoti 777 reserves the right to restrict certain account functions, including withdrawal processing. Verified accounts benefit from the fastest withdrawal processing times and the highest permitted withdrawal limits.

4 Deposits, Withdrawals & Payments

jyoti 777 supports a range of payment methods specifically selected for the Bangladesh market. All transactions are processed in Bangladeshi Taka (BDT) and are subject to the limits and processing times described below. Supported payment methods include:

• bKash — instant deposits; withdrawal to registered bKash number
• Nagad — instant deposits; withdrawal to registered Nagad account
• Rocket — Dutch-Bangla Bank mobile financial service; deposits and withdrawals
• Upay — deposits and withdrawals to registered Upay account
• Visa — international card deposits; subject to card issuer approval
• Mastercard — international card deposits; subject to card issuer approval

Minimum Deposit: The minimum single deposit amount is ৳200. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger enhanced due diligence checks in accordance with our compliance obligations.

Deposit Processing: bKash and Nagad deposits typically clear to your jyoti 777 account balance within 30 seconds of a confirmed transaction. Rocket and Upay deposits clear within a similar timeframe. Card deposits may take up to 15 minutes depending on your card issuer's processing time. Deposits are credited in real time where technically possible; jyoti 777 is not liable for delays caused by your payment provider's systems.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, wherever possible, in line with standard anti-money-laundering practice. You must complete KYC verification before your first withdrawal request can be approved. Withdrawal processing times vary by payment method; jyoti 777 aims to process all approved withdrawal requests promptly. Once approved by jyoti 777, funds are typically received within 1–3 business days depending on your payment provider.

Transaction Limits: jyoti 777 reserves the right to apply daily, weekly, or monthly deposit and withdrawal limits to individual accounts for compliance, fraud prevention, or responsible gaming reasons. Where a limit is applied to your account, you will be notified via email or your account dashboard. Limits imposed for responsible gaming reasons follow the procedures described in the Responsible Gaming policy.

Failed or Disputed Transactions: If a deposit does not appear in your jyoti 777 balance within the expected timeframe, you should contact your payment provider first to confirm that the transaction was completed on their end. If the issue persists, contact jyoti 777 support with your transaction reference number. jyoti 777 will investigate and resolve confirmed technical issues within 3 business days. jyoti 777 is not liable for losses arising from delays or failures caused by third-party payment processors.

jyoti 777 does not accept payments from third parties. All deposits must be made from a payment account registered in your own name. Funds deposited from an account not belonging to the registered player will be returned, and the associated jyoti 777 account may be suspended pending investigation.

5 Bonuses & Promotions

jyoti 777 offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL season, Eid, and Pohela Boishakh. All bonuses are subject to the general terms set out in this section and to any specific terms attached to the individual promotion.

Wagering Requirements: Unless a promotion is explicitly marked as "no wagering" in its specific terms, all bonus funds credited to your account must be wagered a specified number of times before they become eligible for withdrawal. The wagering multiplier, eligible games, time limit, and maximum withdrawal cap for each promotion are stated in the promotion-specific terms published on the Platform at the time of the offer.

• Bonus funds and real-money funds are tracked separately in your account balance. Real-money funds are used first for bets; bonus funds are applied thereafter, unless the specific promotion states otherwise.
• Wagering contributions vary by game type. Slots typically contribute 100% to wagering requirements. Live dealer games, table games, and sports bets may contribute at a reduced rate as specified in the promotion terms.
• Placing maximum-stake bets solely to clear wagering requirements, without genuine gaming intent, constitutes abuse of the bonus system and may result in bonus forfeiture.
• Bonuses that remain unclaimed or partially wagered beyond the stated expiry period will be automatically removed from your account without replacement or compensation.

One Bonus Per Promotion: Each promotional offer is available to one account per player, per household, per device, and per IP address unless explicitly stated otherwise. Attempting to claim the same promotion multiple times through duplicate accounts or shared devices is a breach of these Terms.

jyoti 777 reserves the right to modify, suspend, or cancel any promotion at any time, including where the promotion has been triggered by a technical error, typographical mistake, or where the promotion terms have been misunderstood or misrepresented. Players affected by a cancelled promotion that they have partially completed will be considered on a case-by-case basis at jyoti 777's sole discretion.

6 Game Rules & Fair Play

All games available on jyoti 777 are supplied by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own specific rules, which are accessible within the game interface. In the event of a conflict between the general terms set out here and the specific rules of an individual game, the game-specific rules shall take precedence for matters relating to gameplay mechanics, and these Terms shall take precedence for all other matters.

Random Number Generator (RNG): All casino games on jyoti 777 — including slots, table games, virtual sports, and crash games — use certified RNG technology to ensure that every outcome is completely random, independent, and unpredictable. No player, jyoti 777 employee, or third party can influence, predict, or alter the outcome of any RNG-governed game. The RNG used in each game is certified by an independent testing laboratory appointed by the game provider.

Live Dealer Games: Live dealer games streamed via Evolution Gaming and Ezugi are governed by the rules displayed within each live table. These games are monitored in real time by both the studio operator and jyoti 777. In the event of a technical disconnection during a live dealer game, the round outcome will be determined by the game server's recorded state at the time of disconnection. Where a round cannot be completed due to a studio-side technical fault, jyoti 777 will refund the affected bet.

Sports Betting: Sports markets on jyoti 777 — covering cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers bilateral series), football, kabaddi, tennis, and other sports — are governed by their individual market rules. Key principles include:

• Bets are settled in accordance with the official result confirmed by the relevant governing body (e.g., ICC for cricket, FIFA for football).
• jyoti 777 reserves the right to suspend, void, or re-settle markets where there is evidence of match manipulation, incorrect odds publication, or data feed error.
• Live in-play bets are subject to slight delays in odds updates. It is the player's responsibility to ensure that the odds displayed at the time of bet placement are acceptable before confirming the bet.
• Minimum and maximum bet limits apply per market and are displayed within the sportsbook interface at the time of bet placement.

Malfunction and Technical Errors: In the event of a malfunction in any game, all affected bets will be voided and the bet amounts returned to players' accounts. jyoti 777 is not liable for any losses arising from a player's misunderstanding of game rules. Players are encouraged to review the rules of any unfamiliar game before placing real-money bets.

7 Prohibited Conduct

The following conduct is strictly prohibited on the jyoti 777 platform. Engaging in any of the following activities constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all balances, and referral to law enforcement where appropriate:

• Fraud and Misrepresentation: Providing false identity information, impersonating another person, using a payment account that does not belong to you, or making false claims regarding your account or transactions.
• Money Laundering: Using the jyoti 777 platform to process, conceal, or transfer proceeds of criminal activity. jyoti 777 complies with applicable anti-money-laundering standards and will report suspicious transaction patterns to relevant authorities.
• Chargeback Abuse: Initiating a chargeback or payment reversal with your payment provider after funds have been deposited and used for gambling. Chargebacks initiated in bad faith will result in permanent account closure and potential legal action to recover funds.
• Use of Automated Software: Using bots, scripts, automated betting tools, or any software designed to gain an unfair advantage over the house or other players in any game or sports market.
• Collusion: Colluding with other players to manipulate game outcomes, share hole-card information in poker variants, or coordinate bets to exploit promotional mechanics.
• Exploitation of Technical Errors: Deliberately exploiting any bug, glitch, or technical error in any game or system on the Platform, including knowingly placing bets at incorrectly quoted odds.
• VPN and Proxy Use: Using a Virtual Private Network, proxy server, or any other technology to mask your geographic location, circumvent IP-based restrictions, or access the Platform from a jurisdiction where online gambling is prohibited.
• Harassment: Using jyoti 777's communication tools (including live chat) to harass, threaten, abuse, or intimidate other players or jyoti 777 staff.

jyoti 777 employs a range of technical and human monitoring measures to detect prohibited conduct. Players who believe they have witnessed prohibited conduct by another player are encouraged to report it to our support team at [email protected]. All reports are treated confidentially.

8 Account Suspension & Closure

Closure by Player: You may request the closure of your jyoti 777 account at any time by contacting our support team via live chat or email. Before processing an account closure request, jyoti 777 will verify your identity and confirm whether any pending withdrawals or active bonus wagering requirements apply to your account. Any remaining real-money balance will be returned to your registered payment method following successful verification.

Responsible Gaming Closure: If you request account closure for responsible gaming reasons — for example, because you feel that gambling is causing harm — jyoti 777 will process your self-exclusion request immediately. Self-exclusion prevents you from accessing the Platform for the duration of the chosen exclusion period. During a self-exclusion, jyoti 777 will also suppress any promotional communications to you. For full details of self-exclusion options, visit our Responsible Gaming page.

Suspension or Closure by jyoti 777: jyoti 777 reserves the right to suspend or permanently close any account at its sole discretion and without prior notice where it has reasonable grounds to believe that:

• The player has breached any provision of these Terms;
• The account has been used for fraudulent, money-laundering, or other illegal activity;
• The player provided false or misleading information during registration or KYC;
• Continued operation of the account poses a risk to the Platform's integrity, security, or compliance obligations;
• The player is found to be under the age of 18; or
• The account has been inactive for a continuous period exceeding 12 months.

Right of Appeal: If your account has been suspended or closed by jyoti 777 and you believe this action was taken in error, you may submit a written appeal to [email protected] within 30 days of the suspension or closure notice. jyoti 777 will review all appeals in good faith and provide a written response within 10 business days. During the appeal period, the account will remain suspended.

These Terms & Conditions were last updated on 1 January 2026 and apply to all players using the jyoti 777 platform from that date forward. For any questions about these Terms, contact our support team via live chat or at [email protected].